Berkeley Cleaning Services Announces Job Vacancies for 2023: Roles in Concierge and Receptionist Now Open

Berkeley Cleaning Services Announces Job Vacancies for 2023: Roles in Concierge and Receptionist Now Open

In a move that signals both company growth and a deepening commitment to customer satisfaction, Berkeley Services UAE L.L.C. has announced job vacancies for the roles of Concierge and Receptionist for 2023. One of Berkeley's esteemed clients in Dubai is urgently seeking to fill these key roles, offering fantastic opportunities for skilled individuals. Let's delve into the specifics of each position, the qualifications required, and how to apply.

Position 1: Concierge

Job Role and Responsibilities
The position of a Concierge at Berkeley Services is far from a standard customer service role. It's a job that demands a high level of social skills, tact, and resourcefulness. As the first point of contact for guests and clients, the Concierge sets the stage for the quality and tone of the guest's entire stay or visit. The responsibilities encapsulated within this role are crucial in ensuring that the guest experience is comfortable, enjoyable, and impeccably smooth from start to finish.

Greeting and Directing Guests
Upon arrival, guests are welcomed by the Concierge, who will help direct them to their destinations, whether it's their hotel room, a meeting room, or any other facility within the premises. This initial interaction is pivotal, as it sets the tone for the entire visit, making the guest feel acknowledged and valued.

Making Reservations
The Concierge plays a vital role in facilitating reservations for guests, whether it's a table at a high-end restaurant, a ticket to a popular show, or perhaps even securing a hard-to-find appointment. This role requires a wide network and strong relationships within the local hospitality and entertainment sectors to meet guest requests, often within tight timelines.

Providing Information
The Concierge is a treasure trove of information. They must be well-acquainted with the hotel's amenities and services, as well as local attractions and sights. It's part of their job to know the best restaurants, the most exciting activities, and the hidden gems that the area has to offer, ensuring guests can make the most of their visit.

General Problem-Solving
The role also involves a considerable amount of problem-solving. Whether a guest has lost their room key, needs medical assistance, or is dealing with a reservation mishap, the Concierge steps in to find a quick and efficient solution. They act as the go-to person for any issues that guests might face, taking on the challenge of resolving it to the guest's satisfaction.

Experience Required
Applicants for the Concierge position should have at least 2 to 5 years of relevant experience in the Hotel Industry within the UAE.

Language Requirements
Given the international clientele that Berkeley Services often caters to, being multilingual is essential for this role. Candidates must be proficient in English, Russian, and Chinese.

Position 2: Receptionist

Job Role and Responsibilities
The role of a Receptionist is not merely about manning the front desk but is rather a critical function that shapes the first impression clients and stakeholders form about the organization. Serving as the face of the corporate office, the Receptionist plays an integral role in setting the tone for all subsequent client interactions, providing a warm welcome while maintaining professionalism.

Answering Phone Calls
Receptionists act as a vital communications link within the organization and externally. They handle incoming calls, efficiently directing them to the appropriate departments or personnel. This responsibility may also include taking and delivering messages or providing information to callers.

Scheduling Appointments and Meetings
The Receptionist is often the go-to person for scheduling appointments and organizing meetings. They need to have a deep understanding of the company's operations and be aware of the schedules of key personnel, to coordinate timings that work for all parties involved.

Administrative Support
The administrative duties that fall under the Receptionist role can be diverse, ranging from managing files and documents to ensuring that the office supplies are well-stocked. They may also be responsible for receiving and sorting mail, as well as data entry tasks that support business operations.

Providing Excellent Customer Service
Last but not least, customer service is at the heart of the Receptionist role. The Receptionist must be adept at handling inquiries and complaints, always ensuring that the client or visitor leaves with a favorable impression of the organization. This involves being polite, attentive, and responsive, often going above and beyond to meet clients' needs.

Experience Required
The ideal candidate should have at least 2 years of relevant experience in a corporate industry within the UAE.

Language Requirements
Proficiency in both English and Arabic is mandatory for the Receptionist role, as the position involves extensive communication both within the organization and with external partners and clients.

How to Apply

If you meet the above criteria and are interested in applying for either the Concierge or the Receptionist position, please send your CV to both info@berkeleyuae.com and careers@berkeleyuae.com.

• For the Concierge position, use the subject line “Concierge”.
• For the Receptionist position, use the subject line "Receptionist".

Conclusion
Berkeley Services UAE L.L.C. is a company that values both its employees and clients, striving to offer top-notch service in all interactions. These job vacancies present an excellent opportunity for qualified individuals to join a dynamic and fast-growing team. With the requirements and expectations clearly laid out, now is the perfect time to spruce up your CV and take the next step in your career.

Berkeley Services is not just offering jobs; they are offering career-defining roles in one of the most vibrant cities in the world. Don't miss this golden opportunity to be part of an esteemed organization.

For more information and job updates, keep an eye on our website, inituban.com.

📆 Last Updated On: 28th October
⏳ Closing date: Not specified
📍 Job Location: Dubai, UAE

Best of luck 

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