Somewhere Hotels Job Vacancy 2023: Seeking a Dynamic Front Office Supervisor

Somewhere Hotels Job Vacancy 2023: Seeking a Dynamic Front Office Supervisor

The hospitality industry is the epitome of customer service, and the role of a Front Office Supervisor is one that significantly impacts guest experience. The Somewhere Hotels chain is no exception, holding itself to the highest standards when it comes to serving its guests. This article will provide an in-depth look at a 2023 job vacancy for the position of Front Office Supervisor at Somewhere Hotels.

About Somewhere Hotels
Somewhere Hotels offers an unparalleled hospitality experience that perfectly blends luxury and modernity. The property is designed to indulge guests in an atmosphere of supreme happiness and relaxation, offering an array of modern suites and world-class facilities. With a dedication to personalized service and a customer-first approach, Somewhere Hotels is the place to be for both employees and guests alike.

A Deep Dive into the Responsibilities of a Front Office Supervisor at Somewhere Hotels

The role of a Front Office Supervisor in the hospitality industry, especially at a premium establishment like Somewhere Hotels, is not just about managing a desk or a team. It’s about managing experiences – both of the guests and of the team members. Understanding the responsibilities associated with this position can offer potential candidates a glimpse into their daily tasks and the kind of leadership that's required.

Daily Operations Management
Running the front office isn’t as simple as it sounds. It involves a plethora of tasks that need to be perfectly orchestrated:

• Check-ins and check-outs
• Reservation management
• Service coordination
• Ensuring the desk is always staffed and functional

The supervisor ensures that the operations run smoothly, without glitches, while adhering to the company’s high standards.

Team Supervision
Management guru Peter Drucker once said, “So much of what we call management consists of making it difficult for people to work.” The Front Office Supervisor at Somewhere Hotels turns this idea on its head by:

• Providing clear guidance
• Offering constructive feedback
• Fostering an environment conducive to learning and growth

The goal is to make team members not just effective in their jobs, but also to be service ambassadors for the hotel.

Setting Daily Priorities
In the dynamic environment of a hotel, priorities can shift quickly. The Front Office Supervisor ensures that team members are briefed about any such changes every day. This includes:

• Identifying VIP guests
• Coordinating with housekeeping and maintenance for special requirements
• Planning for peak and off-peak hours

Personalized Guest Experience
Somewhere Hotels prides itself on offering guests a tailored experience. This means:

• Promptly addressing concerns and complaints
• Noting down guest preferences for future stays
• Ensuring special occasions are made even more special

Quick Reaction to Guest Concerns
In the hospitality business, things can go wrong. How quickly and efficiently these are addressed often makes the difference between a one-time guest and a loyal customer. The Front Office Supervisor is the first point of contact in such cases, responsible for:

• Immediately acknowledging the issue
• Promptly notifying the correct department for action
• Following up to ensure the issue has been resolved to the guest’s satisfaction

Conclusion
In sum, the Front Office Supervisor at Somewhere Hotels is a job role that requires a multi-disciplinary skill set. From operations management to team leadership and guest relations, the responsibilities are varied and demanding. However, for those who love challenges and thrive in dynamic environments, this could be the job that not only builds careers but also shapes experiences.

Understanding the Qualifications for a Front Office Supervisor at Somewhere Hotels
Applying for the role of a Front Office Supervisor at Somewhere Hotels? The qualifications needed are a mix of soft skills, hard skills, and specific experience. Here’s a breakdown of what you need to bring to the table to be a successful candidate for this esteemed position.

Soft Skills
A Positive Attitude
Working in the front office can be stressful, with long hours and demanding guests. A positive attitude not only helps you tackle challenges but also reflects well on the team and the establishment.

Excellent Communication Skills
As a Front Office Supervisor, you are the bridge between guests and the hotel. Being a confident communicator means you can understand and be understood easily, ensuring seamless service.

Strong Attention to Detail
Whether it’s recognizing a returning guest or noticing a slight issue that could turn into a problem, attention to detail is crucial. The difference between a good stay and a great stay often lies in the little things.

Friendly, Professional and Warm Manner
Hospitality is all about making people feel welcome and taken care of. A friendly but professional demeanor can go a long way in making guests feel at home.

Hard Skills and Experience
Knowledge of Opera and Property Management System
Modern hotels rely on advanced Property Management Systems (PMS) like Opera to manage reservations, billing, and more. A strong understanding of these tools is a must.

Minimum 2 to 3 Years of Experience
Real-world experience often teaches you things that no course or certification can. A minimum of 2-3 years of experience as a Front Office Team Leader in a hotel is required.

Special Traits
Ability to Remain Calm Under Pressure
In a busy hotel, crises are almost a daily occurrence. The ability to remain calm and think clearly under pressure is invaluable.

Motivating and Leading a Winning Team
Good leaders don’t just manage; they inspire. Past experience in motivating and leading a team to success is a highly sought-after quality.

The qualifications for becoming a Front Office Supervisor at Somewhere Hotels are designed to find candidates who can uphold and elevate the hotel's reputation for exceptional service. If you meet these qualifications, you are not just applying for a job but committing to a role that has a direct impact on people’s lives and experiences.

How to Apply for the Front Office Supervisor Position at Somewhere Hotels

So, you've familiarized yourself with the role's responsibilities and qualifications and find that you're a perfect match for the Front Office Supervisor position at Somewhere Hotels. The next step is crucial—applying for the job. This segment will guide you through the application process.

Preparing Your CV
Before you even think about hitting that "send" button, make sure your CV is up-to-date and tailored for this specific role. Highlight your experience in the hotel industry, specifically as a Front Office Team Leader, if applicable. Don't forget to showcase your skills in team management, communication, and use of relevant software like Opera.

Crafting a Cover Letter
Though not always explicitly required, including a cover letter with your application can set you apart from other candidates. This is your opportunity to express your enthusiasm for the role and explain why you're the best fit for the position. Be sure to mention any particular achievements or experiences that align well with the responsibilities and qualifications discussed earlier.

Sending the Application
After fine-tuning your resume and cover letter, proceed to submit your application materials. Forward your files to the specified email: g.angeles@somewhere-hotels.com. Ensure you:

1. Use a professional email signature.
2. Choose a subject line that's straightforward, such as "Application for Front Office Supervisor Position."
3. Attach the files in a universally accessible format like PDF.
4. Write a brief but polite email body, stating the purpose of your email and thanking the recipient for considering your application.

Post-Application Steps
After sending your application, it's advisable to follow up within a week or two if you haven't received any response. This demonstrates your keen interest in the position and can help keep your application on the radar.

Conclusion
Applying for the role of Front Office Supervisor at Somewhere Hotels is a straightforward process, but attention to detail can make all the difference. Make sure to present yourself in the best possible light, focusing on why you're an excellent fit for this specific role. With the right preparation and a bit of luck, you may soon find yourself a part of the Somewhere Hotels family.

For more tips on job applications and other career-related advice, keep visiting inituban.com.

📆 Last Updated On: 27th September
⏳ Closing date: Not specified
📍 Job Location: Dubai

Best of luck

 

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