Millennium Plaza Downtown Abu Dhabi Job Vacancy 2023 As Guest Service Agent

About Millennium Plaza Downtown Abu Dhabi: Exciting Guest Service Agent Positions Open

Millennium Plaza Downtown Abu Dhabi
📍 Job Location: Abu Dhabi
🌏 Nationality: Selective Nationalities
🎓 Education: Degree/Diploma or (Equivalent)
🔍 Experience: Absolutely Mandatory
💰 Salary: Competitive Salary Offered
📈 Benefits: As Per UAE Labor Law
📆 Last Updated On: 7st July 2023
⏳ Closing date: Not specified

Preferred Candidates Currently Located in the UAE
Millennium Plaza Downtown Abu Dhabi, a distinguished player in the hospitality sector, is currently on the hunt for both male and female Guest Service Agents. This is a fantastic opportunity for talented individuals seeking to advance their careers in an illustrious hotel setting that's deeply rooted in offering authentic and unforgettable experiences to its guests.

The ideal candidates must be based in the United Arab Emirates (UAE), a vibrant nation globally recognized for its rich cultural heritage, groundbreaking architecture, and thriving hospitality sector.

Your Day to Day
As a Guest Service Agent, your daily tasks will revolve around fostering a welcoming atmosphere and ensuring guest satisfaction. Your key responsibilities will include processing guest check-ins, check-outs, room assignments, and handling special requests like room changes or late check-outs.

To be successful in this role, you'll need to have a good grasp of various office equipment such as computers, fax machines, photocopies, telephones, and the key-card system, all crucial tools for your daily operations.

Superior guest interaction is at the heart of this position. You're expected to respond promptly and warmly to all guest's requests, delivering top-notch service that meets and exceeds their expectations. A professional image is essential, so your appearance, behavior, and punctuality should reflect the company's policy of hygiene and grooming.

Your communication approach should exhibit polished contact skills, including exceptional telephone manners, maintaining eye contact, and using guests' names to promote a personalized experience. In addition, you'll be expected to handle all guest's information with utmost confidentiality, maintaining a discreet and confidential attitude towards rates, sales strategies, and booking sources.

Qualifications
To qualify for this exciting opportunity, you need to have at least a bachelor's degree in Hotel and Restaurant Management or Tourism. Prior experience in the hotel industry is a must, with a minimum requirement of 1 year in a similar role. A positive attitude and excellent communication skills are non-negotiable attributes for this position.

If you have knowledge of the Opera system and prior experience in a hotel setting, it would be a distinct advantage. Furthermore, superior interpersonal skills and the ability to work under pressure and in a shift schedule are crucial for success in this role.

Taking the Next Step: How to Apply

Ready to become a part of the team that is shaping the future of hospitality in Abu Dhabi? The process is straightforward and easy.

To apply for the Guest Service Agent position at Millennium Plaza Downtown Abu Dhabi, you are required to forward your CV to h1032.hr05@millenniumhotels.com. Make sure your CV is updated, comprehensive, and tailored to align with the requirements of the role.

Applicants who meet the internal requirements and business needs will be shortlisted and subsequently contacted for an interview. This process is competitive, hence the need to ensure that your CV highlights your skills, qualifications, and experiences that make you a great fit for the role.

Remember, this is more than just a job; it's an opportunity to be a part of a team that's committed to delivering exceptional guest service and shaping the future of the hospitality industry in Abu Dhabi.

Best of luck 

Share :